Not many fuel companies can say they've been around since 1931 - but Townsend Oil & Propane is proud to say that it has celebrated its Diamond Anniversary - and kept on going strong! Why have our customers trusted us for so long? One reason is that we're family owned and operated, so we know our customers and their heating systems. We also think it's because - unlike other dealers - we are a "full service" comfort company. From automatic BioPure™ and propane delivery to our convenient Intelli-Pay program ... from installation of high-efficiency heating and cooling equipment to annual tune-ups and efficiency tests, Townsend does it all!
The Townsend Way of Doing Business
The Townsend Way of Doing Business Matters More Today Than Ever Before
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We recently came across this advertisement in our archives, and we decided to share it with you because
the message it conveys means even more today than it did back then.
The world continues to change, and the kind of personal service that we offer has only grown scarcer than it was when we originally promoted The Townsend Way of Doing Business more than fifteen years ago. The personal touch has virtually vanished from our day-to-day lives. ATMs have replaced bank tellers. EZ Pass enables us to roll through tolls and bypass the collectors. Electronic checkout whisks us out of the grocery store with no human interaction. We appreciate these conveniences ourselves, but when it comes to your home comfort,
we believe the Townsend Way is better.
When you want help with your heat, or advice on reducing fuel consumption, you deserve to talk with one of our
Conservation Specialists™. Someone who knows you and will take the time to listen and to help.
That's the Townsend Way.
Though we're meeting the challenges of the 21st century with new products and services like
Intelli-Pay,
online payment and
BioPure™ Heating Oil, we continue to maintain close relationships with hundreds of families that have trusted us for generations.
That's the Townsend Way.
We like it when you call us, and we take pride in remembering little details about your homes and lives.
That's the Townsend Way.
If you ask for our help in a pinch, we're grateful for the opportunity to serve.
That's the Townsend Way.
We've been here delivering friendly, reliable service since 1931, and we'll be here for generations to come, maintaining your trust. So, please read our ad - from way back when - and you'll understand why
we believe in the Townsend Way, today more than ever.
Sincerely,
The Townsend Family
